PROFESSIONAL MEDIATION
Because you asked us to put in place a simple, amicable, voluntary and confidential process
To prevent and resolve problems, disputes and conflicts within the company.
Audit, Guide & Catalyze
The mediator does not judge. He serves as a catalyst to facilitate understanding and negotiation between the parties, in order to guide them to resolve their dispute themselves.
If needed, we can conduct an audit (investigation and factual analysis) of the dispute, according to best practices, but also organize workshops to raise awareness and mutual understanding to resolve disputes.
Impartiality and trust
To offer the conflicting parties the intervention of a completely independent, impartial and friendly third party, to help them reach a negotiated solution, in line with their respective interests, and to put an end to the dispute in order to ease and sustain professional relations within the company...
To "Match"
The advantages of our method:
Time saving
Loss reduction and anticipation
Confidentiality, speed, efficiency
Preserving necessary professional relationships and connections
Facilitating communication, mutual understanding and dialogue within the company.
Our 360 services (coaching, training, consulting...) allow us to act at all levels to sustain your efforts in improvement and excellence.
Anticiper plutôt que guérir
Experience shows that mediation is the best solution in many cases:
Whether it concerns conflicts between employees,
disputes between partners,
disagreements with management
highly contentious situations such as harassment,
disputes or disagreements encountered with a contracting party (a supplier, a service provider, a client, a franchisee, etc.),
collective conflicts...
"Mediation is such a relevant solution in many cases."(Philippe, CEO of an SME with 45 employees)
Mediation and coaching allow leaders to ease complex relationships before situations become complicated.